Refund Policy
A clear process for requesting review of a Lead Magnet Forge purchase.
Satisfaction review
Lead Magnet Forge purchases are presented with a 30-day satisfaction promise unless different terms are displayed at the applicable JVZoo checkout. To request a refund review, contact support within 30 calendar days of purchase and include the checkout email, JVZoo transaction reference, product name, and a brief explanation of the issue.
Give us enough information to locate the transaction
- Email support@leadmagnetforge.com from the purchase email where possible.
- Include the JVZoo receipt or transaction ID.
- Identify whether the request concerns Front End, OTO 1, OTO 2, OTO 3, or OTO 4.
- Describe the material problem and any troubleshooting already attempted.
- Allow reasonable time for transaction verification and response.
Fair use and account status
Requests may be denied where permitted by law and checkout terms when there is evidence of fraud, chargeback abuse, policy violations, unauthorized account sharing, substantial extraction or redistribution of digital assets, or a request submitted outside the applicable period. Nothing in this policy limits non-waivable consumer rights.
Approved refunds may revoke the associated entitlement, downloads, agency portals, and access to assets that require that product. Recurring OTO 1 billing must also be cancelled according to the cancellation method shown by JVZoo.
Items not covered
Charges from external providers, including ESPs, domains, advertising services, OpenRouter credits, or other third-party tools, are not Lead Magnet Forge purchase charges and are not refunded by us.
Contact support first
If a billing issue can be corrected, contacting support before opening a payment dispute usually provides the fastest path. A chargeback may suspend related access while the transaction is investigated.